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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Can I order the Haunted Happenings Magazine online?

Yes! Online orders cover shipping and handling — just make sure to provide a valid mailing address.

  • Pre-orders for the current year's Haunted Happenings Magazine (HH Magazine) will be mailedin late September, as soon as the magazine arrives from the printer.
  • Orders placed after September will be fulfilled within our normal processing time.
  • Past issues are also available for purchase and will ship according to our standard fulfillment schedule.
What are the custom souvenir boxes?

Our Custom Souvenir Boxes are handcrafted collections of Salem- and Halloween-themed items made by the Haunted Happenings Magazine team. Each box is one-of-a-kind, and inventory changes frequently — so grab your favorites while they last!

Do you sell at any local events or festivals?

Yes! We’re proud to be a vendor at the Haunted Biz Baz on Salem Common each October. We also participate in various Salem/Halloween/Pride-themed vendor events throughout the year.
👉 Follow us on social media to see where we'll be next!

When will I receive my order?

Processing time is typically 3–7 business days. Custom orders may take longer. You'll receive tracking information as soon as your order ships.

Do you ship internationally?

Currently, we ship mainly within the U.S. If you're located outside the U.S., send us a message and we’ll do our best to accommodate you.

What if my order arrives damaged or incorrect?

Please contact us within 3 days of delivery and include photos of the item and packaging. We’ll work quickly to resolve any issues — through a replacement or refund.

Can I return or exchange an item?

Due to the handmade and custom nature of our products, we do not accept returns or exchanges. However, if there’s a problem with your order, we’re here to help!

How can I stay updated on new products and restocks?

Follow us on Instagram, Facebook, and TikTok @hhmagazine and sign up for ournewsletter to get early access to new releases, seasonal collections, and exclusive offers.

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